Felix Transport is an Australian owned and operated transport company providing high quality metropolitan delivery services.
Having worked in the transport industry for over two decades, CEO Wayne Musster was increasingly concerned with the high levels of driver attrition, lack of customer loyalty and absence of forward thinking innovation within the transport company sector.
Inspired to do better, Felix Transport was established with the aim of raising the bar through:
- Hiring quality staff across the breadth of the organisation to facilitate quality outcomes.
- Paying above industry contractor rates to attract and retain happy and motivated drivers.
- Investing in market-leading IT systems to streamline operations for efficiency and ease of use.
What makes us different from other transport companies?
We aim to be recognised as Australia’s leading metropolitan transport company for our:
- Excellence in customer service based on outstanding relationship management.
- State-of-the-art technology for precision and accuracy.
- Reliable, safe and efficient delivery and distribution of customer goods.
- Excellent communication and delivery of information regarding the status of all jobs.
- Professional, well-presented and friendly drivers.
- Commitment to transport safety and compliance.
- Transparency in everything we do, from communications to actions.
To achieve our aim, we will not compromise on quality and efficiency. We take a proactive approach to understanding and managing the needs of our employees, contractors, customers, community and other stakeholders and delivering on our promises. We believe this is the most effective way to forge a sustainable organisation with the right framework to grow and adapt to the future.